Key Skill Areas
Fiona’s business philosophy is that organisational success is based upon influential Leadership, combined with a clear Corporate Strategy and a commitment to strong Corporate Governance. Her vast International and Multinational Expertise across the areas of Business Development, Organisational Realignment and Financial Management enables her to offer a unique contribution to any enterprise.
Corporate Strategy & Leadership
- Significant involvement in setting the strategic direction of several organisations.
- Key driver of several strategic initiatives including:
- Fund raising strategy
- Recruitment of a CEO
- Organisational structuring and related policy development
- Risk management strategy
- Marketing and PR strategy
- Influential leader enabling team cohesion in the pursuit of a shared vision and development of business resilience.
- A bottom line strategist with a commercial track record in simultaneous revenue growth and margin improvement and strong capability in assessing ROI.
- Revamped direct marketing strategies resulting in $2 mill savings while maintaining revenue generation.
- Awarded GE “Manager of the Quarter” for leadership of product relaunch, nominated by cross-functional project team including direct reports. Project utilised as GE best practice case study.
Corporate Governance
- Fellow of the Australian Institute of Management.
- Graduate member of the Australian Institute of Company Directors.
- Strong personal commitment to the highest standard of corporate conduct and personal ethics.
- Keen awareness and interest in issues associated with social and environmental responsibility.
- Experienced in the implementation of policies and procedures across multi-disciplines ensuring appropriate controls from a governance perspective.
Business Development
- Innovative business development and revenue generation skills.
- Effective negotiator and influencer while cultivating and maintaining diverse key stakeholder relationships.
- Ability to operate analytically and pragmatically in the identification and evaluation of significant opportunities.
- Developed and implemented new business strategy delivering £1.5 mill revenue and lifting success rate to 75%. Achieved new business profitability 10% above target and 14% above company average.
- Negotiated major sponsorship deal through to final contract, increasing revenue 38% and profitability 54%.
- Managed product relaunch delivering incremental sales and increased penetration (20% above plan) winning the Australian Direct Marketing Association (ADMA) Effectiveness Award.
- Developed direct mail pilot with key stakeholder to drive customer acquisition and retention.
- Developed and implemented an industry exclusive customer loyalty program.
Financial Management
- Holds degree qualifications in commerce and previously qualified as a chartered accountant with five years audit and taxation experience in a ‘big 4’ firm.
- Demonstrated business acumen in the identification and development of incremental revenue opportunities while improving existing profit margins.
- Extremely proficient in the evaluation of complex information and the development of innovative solutions.
- Significant expertise in developing and managing budgets and forecasts and ongoing reviews of financial performance.
Organisational Realignment
- Organisational realignment to sustain business resilience maximising efficiency and effectiveness while ensuring appropriate governance.
- Extensive process improvement and project management skills in driving strategic and operational organisational change.
- Restructured multi-functional departments to deliver organisational growth objectives and best practice in process management, reducing salary costs by up to 25%.
- Developed and implemented credible corporate communications and brand capability for various organisations.
International & Multinational Expertise
- Executive management experience derived from major multinationals both locally and internationally.
- Extensive experience in driving strategic change in highly competitive environments.
- Managed and delivered revenue and expenditure budgets in excess of $3 billion and $10 mill respectively.
- Responsible for multi-functional teams of up to 75 people.